The client had difficulty reaching target scale and profitability goals established by their leadership team. They needed full lifecycle recruiting services capable of hitting these targets.
PSG SOLUTIONPSG recruiters managed the full candidate lifecycle for VMS recruiting and Retail staffing with activities including sourcing, screening, candidate submittal, interview preparation, offer management, onboarding and ongoing candidate management. The client has a leader on-site in the Philippines helping manage the PSG team performance. PSG recruiter responsibilities vary based on recruiter tenure. For this full cycle recruiting program, PSG recruiters typically require 9 months (versus 3 month standard) to be able to handle all recruitment activities and hit full productivity with associated pay/commission increases.
RESULTSTenured PSG recruiters deliver 80% of client internal recruiter gross margin $ per week at 25% of internal recruiter cost. PSG has ramped to >30 recruiters, representing over 40% of total client recruiter headcount.