Frequently Asked Questions About PSG Global Solutions

PSG Global Solutions provides recruitment process outsourcing (RPO), healthcare staffing support, and AI-powered recruiting automation that help employers and staffing firms hire faster, more flexibly, and at lower cost. For over 20 years, PSG has supplied the people, processes, and technology behind the hiring of some of the world's most recognized brands.

PSG builds a custom recruiting model for each client and keeps optimizing it with data and technology.

Yes. PSG Global Solutions offers both onshore recruiting support and offshore RPO solutions, so each client can match delivery to its operational needs, budget, and scalability goals.

PSG recruits and staffs for healthcare, retail, insurance, manufacturing, call centers, finance, and staffing firms, with each recruiting model scaled and tailored to that sector's hiring and operational demands.

Yes. PSG offers Anna AI, its proprietary multilingual digital recruiter, which automates candidate engagement, interviewing, scheduling, and onboarding while a human recruiter stays in the loop for quality and compliance.

Anna AI pairs recruiting automation with experienced human recruiters, so clients get speed without losing accuracy, compliance, or candidate experience. Built by recruiters for recruiters, Anna speaks 17 languages, works 24/7, and is customized to each client's brand and hiring workflows.

Anna AI has helped clients quadruple hires per recruiter, from 1.25 to 5 per day. Clients using Anna have also seen:

• 2.5x increase in candidate pipeline capacity
• Connect rates improved from 20% to 35%
• Candidate wait times reduced by over 80%

Yes. PSG protects client and candidate data with strict safeguards, encryption, and compliance protocols, following GDPR, HIPAA, EEOC, and TCPA requirements and NIST AI guidelines for its AI-powered solutions.

Yes. Anna AI is designed to meet global hiring compliance standards, with guardrails that prevent bias, discrimination, and inconsistent candidate experiences. Human recruiters always review final hiring decisions.

PSG typically delivers recruiting results at 30-50% lower cost than traditional models by combining skilled offshore teams, advanced technology, and service level agreements (SLAs) that keep quality high.

Yes. PSG's flexible engagement models let you scale recruiting support up or down quickly for seasonal peaks, market shifts, or special projects.

Yes. Beyond RPO, PSG provides outsourced business process support for call centers, healthcare credentialing, and receivables management, plus specialized services through its global partnerships.

PSG provides healthcare recruitment process outsourcing (RPO), back-end recruiting and credentialing support, AI recruiting automation, and scalable support for healthcare staffing firms, helping hospitals and health systems reduce time-to-fill, improve candidate quality, and free internal teams to focus on patient care.

With more than 20 years of healthcare recruiting experience, PSG understands the industry's compliance, credentialing, and patient care requirements. Services include:

• Recruitment Process Outsourcing (RPO) for Healthcare - Full-cycle, modular, and seasonal surge recruiting models; clinical and non-clinical support; streamlined workflows; and built-in compliance and credentialing rigor.
• Back-End Recruiting Support - Background checks, credentialing and license verifications, compliance audits, application screening, interview scheduling, onboarding, and high-volume hiring support.
• AI Recruiting & Automation Tools - Using our proprietary AI platform, Anna, to engage candidates in 17 languages, increase recruiter productivity by up to 400%, and handle repetitive hiring tasks while maintaining a human-in-the-loop for quality.
• Scalable Support for Healthcare Staffing Firms - Flexible sourcing, credentialing, and pipeline management solutions to help staffing firms scale fulfillment quickly.

Contact PSG to schedule a tailored demonstration of its services, including Anna AI, showing exactly how they fit into your hiring or staffing process.

Contact PSG through the website contact form or by phone. The team assesses your hiring needs, makes recommendations, and builds a customized hiring strategy and plan to reach your goals.