Sourcing, screening and support solutions for every scale
Hire faster, cut costs, find better talent. Our integrated tech and people solutions deliver qualified and ready candidates while supporting your recruiters across the hiring process.
Sourcing
Sourced, paper screened and electronically engaged/qualified candidates are sent to client recruiters so they can focus on warm leads.
- Access to vetted global workforce that’s 1,500+ strong.
- Cut time-consuming tasks to focus on high-value connections.
- Improve talent operations to build and optimize funnel.
- Harness recruitment sourcing methods built for high volume and quality.
Screening and Recruiting
Our integrated technology and people solution delivers qualified, interested and available candidates to a client’s hiring managers or recruiting team.
- Turn key access to the latest recruiting technology, with automation of up to 85% of the job order-to-submit process.
- Lower cost per hire 40–60% without sacrificing quality or candidate experience.
- Benefit from data-driven decision-making enabled by one of the world’s highest volume recruiting operations.
- Consistently deliver a positive and engaging candidate experience.
Recruiting Support
PSG performs hiring process activities that fall outside of the core recruiting process so your recruiters can invest more time and energy where it counts.
- Transition seamlessly between your internal and PSG recruiting teams.
- Ease your in-house workload with outsourced support for interview coordination, onboarding and reference checks.
- Ensure full compliance with your internal processes and workflows.
Contact Center RPO
Our most comprehensive solution is designed to deliver both scale and quality to ensure your new hire classes are filled with qualified contact center resources.
- Integrated technology and people solution optimized for contact center hiring.
- With over 100 years of contact center experience, PSG's leaders have founded, scaled and IPO'd a contact center company.
- Designed to handle changing volumes, from seasonality to new project ramps.
- Proprietary database of over two million candidates.
- Over 100K contact center hires made.
Healthcare Solutions
Healthcare is PSG's largest vertical, with 45% of our resources focused on healthcare accounts. Each year, PSG helps recruit or onboard more than 250K healthcare workers by leveraging our proprietary recruiting and onboarding technology.
- Healthcare admin clients typically see a 40–60% reduction in costs while also achieving a 20+% improvement in turnaround time.
- Healthcare recruiting accounts typically see a 30–50% decrease in cost per hire.
- From non-clinical to allied and nursing, PSG has you covered for both recruiting and admin services.
- Leaders within the Healthcare BU are specialized on specific service categories to ensure performance and drive continuous improvement for our clients.
- Key healthcare admin accounts have seen as much as $4.44M in annual savings with PSG supporting references, credentialing and back office (payroll and timecard) operations.
Our Delivery Model
PSG engagements typically start out at a smaller scale, so we verify results and ROI before we grow. Take a look at how we deliver consistent results.
Validated Processes
Hyper-efficient workflows, anchored by benchmarking data and continuous monitoring.
Dedicated Global Workforce
Seamless collaboration with our US-based account management and Philippines-based front line teams.
Best-of-Breed Tech Stack
PSG’s AI-driven Compass operating platform with top third-party tools and systems.
Technology
Our proprietary technology integrates into our processes and produces the results your team needs.
People and technology combine for the best talent results possible with PSG. Learn how our modular approach means you get the recruiting tech solution that meets your specific needs.
eBook
Comparing the Cost of Onshore vs Offshore Recruiters
Get the specifics on how your company can reduce the cost of hiring high-quality candidates while maintaining (or even increasing) your level of service.
Looking for speed, cost or quality improvements? Choose PSG.
When people and technology come together, you get exceptional results. We combine our dedicated global workforce of 3700+ recruiting resources with a best-of-breed tech stack and next-gen processes to deliver the best talent possible to our portfolio of global clients.
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