Brian leads Business Development, and Client Management at PSG, and co-leads the Finance function with Vivek. He is based out of Connecticut. Prior to co-founding PSG, Brian was Vice President of Operations for eTelecare Global Solutions, a publicly traded business process outsourcing company. At eTelecare, Brian managed a $60M division with 1,500 onshore and offshore employees.
Brian joined eTelecare from Bain & Company, where he worked as a senior consultant for clients across a range of industries, including technology and financial services. Brian also worked for Bain’s Private Equity Group, advising private equity investors on acquisition candidates in a variety of service industries, including the staffing industry.
Brian holds a BS from Bryant College, where he graduated Magna Cum Laude, and a MBA from The University of Pennsylvania’s Wharton School. Born and raised in Connecticut, Brian is an avid UConn Huskies fan.
Vivek leads Operations, and Technology at PSG, and co-leads the finance function with Brian. He is based out of Los Angeles, having spent the first 7 years of PSG in Manila, Philippines.
Prior to PSG, Vivek was Senior Vice President for Global Shared Services at eTelecare Global Solutions, a publicly traded business process outsourcing company. Over a four-year period, he oversaw growth of 65% YOY, resulting in an IPO in 2007. Prior to eTelecare, Vivek worked in Europe at McKinsey and Company.
Vivek holds an MBA from Chicago Booth, an MS in Computational Mechanics from Duke University, and a BTech from IIT Madras. Vivek enjoys playing tennis, likes to travel, and spend time with his young family.
Monica has managed PSG’s Philippine operations since joining in 2010. She has been building and running teams in the Philippines for over 20 years.
Prior to PSG, Monica held multiple positions at eTelecare Global Solutions, starting as a team leader then moving into operations management and client management roles working directly with US-based Fortune 500 companies.
Monica holds a BA in Communications Arts from Ateneo de Manila University. Monica likes to spend time entertaining her nieces on the weekends and every year she looks forward to traveling to different parts of Europe.
David leads PSG’s Healthcare Division since its inception. He has been instrumental in building the strategic vision for the division and has spearheaded its growth. In addition to his role in the Healthcare Division, David is responsible for the client service delivery for PSG’s largest client. David is supported by a strong Client Services team in the U.S. and partners with the Operations team in the Philippines. David and the Customer Success Team have helped PSG increase its net promoter score to 82%, in the same range as leaders like Apple and Amazon.
Before joining PSG in 2014, David spent 13 years in different roles with Accenture and IBM. His responsibilities included the transformation of operating models, restructuring of organizations, outsourcing, process, and IT transformation across various industries.
David has a Graduate Engineering degree (Dipl. Ing.) in Computer Science from the DHBW University in Mannheim, Germany. In 2012, David relocated from Germany to Marina Del Rey, CA. David is enjoying life in southern California with his family.
Scott is responsible for leading the new business development team at PSG. In his current role, he engages with prospective and current clients to create innovative recruitment strategies. As a trusted advisor of talent acquisition, he is often sought after to consult with leading global brands on the development and deployment of technology enabled solutions. Scott joined PSG in 2021 and is based in Connecticut.
Prior to joining PSG, Scott held executive leadership positions with PRO Unlimited, Randstad and Kelly -OCG where he was responsible for revenue growth through strategic partnerships and operational excellence including the expansion of solutions to EMEA and APAC.
Scott holds a BS in Human Resource Management from the New York Institute of Technology where he graduated Magna cum laude. He also completed the Executive Management Program on Transformational Leadership at the London School of Business. A lifelong resident of Connecticut, he is a passionate fan who enjoys attending live sporting and music events with his two sons.
Andy leads PSG’s service delivery team for our partial cycle and full cycle recruiting accounts. He ensures that we deliver outstanding results for our clients by gaining a clear understanding of their needs and coordinating with our operations team to develop and implement comprehensive, tailored recruiting solutions. Most recently, Andy has overseen the establishment and rapid expansion of our full cycle recruiting solutions for high volume, contact center, and licensed agent recruiting. This solution has enabled PSG to support our clients with solutions that they could not deploy in-house. Andy also works with our IT team to design and implement technology solutions focused on solving real-world recruiting challenges that his recruiting teams encounter firsthand.
Prior to joining PSG, Andy was a consultant with McKinsey & Company, where he led Lean Management transformations with McKinsey’s Service Operations practice and developed strategy for several Fortune 500 companies. Before that, he served as an intelligence officer in the United States Marine Corps, where he led units in Afghanistan and the southern Philippines.
Andy holds a BA in Economics from the University of Minnesota, and an MBA from Yale. He now lives in St. Paul, Minnesota where he enjoys cycling, camping, and spending time with his family.
Rob is responsible for solution design, recruitment marketing, the implementation function and recruiting solutions that focus on optimizing cost per hire for our clients through the use of innovative sourcing and recruitment marketing technologies. He also leverages his deep experience with sourcing strategies across multiple job categories to help with our RPO solutions design for clients.
Rob is a senior talent executive with 20+ years of global recruiting experience spanning four continents leading Talent Acquisition for companies like McKesson and Avanade (an Accenture/Microsoft JV). He is one of the early pioneers of building global corporate sourcing functions for Microsoft and Deloitte and the co-founder of SourceCon. He is the primary content, strategies, tools, and case studies provider for the Human Capital Institute Talent Acquisition Strategist Course & Certification and ERE Media’s Talent Advisor course.
Rob has a diploma in IT Operations and Cobol Programing from the Control Data Institute in Sydney, Australia. Rob originates from Sydney, Australia, is married to a French Canadian, has 3 children, 5 dogs, 27 pond fish and has been known to have a strange sense of humor given his love of Monty Python.
Maureen Maranca joined PSG in 2022 as the Vice President of Finance, where she manages the Company’s finance, accounting, treasury and budgeting processes.
Maureen held a variety of senior financial management positions including VP of Finance and Controller of Akorbi, Controller of Pinnacle Group, Controller of Everge Group and Audit Manager of 7-Eleven. In these roles, Maureen had overall responsibility for financial reporting, planning and budgeting, audit and internal control, payroll, full cycle accounting, treasury and offshore finance resource management. Prior to joining 7-Eleven, Maureen was an auditor at KPMG, LLP for seven years.
Maureen is a Certified Public Accountant and holds a BS in Accounting from the University of Santo Tomas. Maureen is originally from the Philippines and moved to Texas in 2005. She enjoys outdoor time with her family and watching her three kids play sports.
George manages client implementations for PSG and works directly with new accounts to manage performance and scale operations. He’s responsible for service delivery for a range of client programs in various industries.
Prior to joining PSG in 2009, George handled sales teams for various companies, including eTelecare.
George holds a BS from the Philippine School of Interior Design. George and his son are adventure seekers that travel to go canyoneering, backpacking and exploring remote destinations.
Ariel joined PSG in 2021 to provide strategic leadership to our small and medium business unit; working closely with clients to leverage our capabilities across the recruitment value stream. In this role, he is responsible for growing our client relationships through their ongoing satisfaction with the performance of our team.
He is a seasoned executive with multi-national work experience in insurance & banking gained from stints with Manulife, AXA, and JP Morgan Chase. He credits his early exposure to business process outsourcing at eTelecare Global Solutions where he started as a capacity planner before leading a tech support program for a Fortune 500 software company for his solid foundation in operations leadership.
Ariel holds a BA in Economics from Ateneo de Manila University and an MBA from the Ateneo Graduate School of Business. He also completed the Executive Learning Program focused on Finance for Non-Finance Executives from the International Institute for Management Development. Outside of work, his interests include Endurance Sports (long distance cycling and running) together with his beautiful wife and travelling to spend time with their two amazing children who have now “flown the nest” as they pursued their studies in North America.
Noel joined PSG in 2017, and is responsible for managing shared services. Noel works with internal stakeholders to ensure that the service delivery team in the Philippines is well-supported and has everything they need to be successful.
Noel has spent the last twenty years working in the BPO industry in the Philippines, managing teams for fourteen of those years.
Noel holds a Bachelor’s degree in Mechanical Engineering from Mapúa University. Noel is a regenerative farmer who enjoys spending time with his beautiful wife, three kids, two dogs and an ugly cat. Noel also leads weekly bible study groups.
Rom is responsible for creating value for our clients. He accomplishes this by building strong relationships with his clients and ensuring the quality of PSG’s delivery. While Rom has successfully managed programs across a wide range of industries, he has deep expertise in Healthcare recruiting that he brings to his client engagements.
Prior to PSG, Rom lead customer support teams in the financial services and technology industries. He started with PSG in 2010 as a team manager for our research division and moved up the ranks taking on different roles and responsibilities in operations, program management and client services. He spent his first 9 years with PSG in Manila and is currently based out of Los Angeles, California.
Rom studied Electronics and Communications Engineering at the University of the Philippines. In addition to playing basketball and running marathons, Rom enjoys boxing, chess, and organic farming.
Jeff joined PSG in 2020 to assist in the growth of our Corporate services market share. Jeff spent the last two years as Vice President of Sales for TTEC where he focused solely on selling Business Process Outsourcing solutions within the healthcare industry.
Prior to his role with TTEC, Jeff spent over 15 years in healthcare staffing and recruitment working for Maxim Healthcare Services. During his time with Maxim, Jeff held a variety of sales and leadership roles in Recruitment, Account Management and Business Development.
Jeff holds a Bachelor’s Degree in Business from The Pennsylvania State University. He lives outside of Nashville, TN, with his wife and 3 young boys. Jeff loves spending time at the lake, golfing, traveling, and anything outdoors.
Ned joined PSG Global Solutions in 2017 and is focused on identifying great clients to onboard and has been based out of Sarasota, FL during his tenure at PSG.
Prior to joining PSG, Ned spent five years as a Director of Business Development with PeopleScout, designing and implementing complex outsourced global talent solutions for some of the world’s largest recruiting operations. Earlier in his career, Ned was a successful contingency fee-based Recruiter, a Staffing Operations Analyst, Accountant, and worked for Merrill Lynch.
Ned is a graduate of the Warrington School of Business at the University of Florida and loves rooting for his Gators! Ned loves to take in all that Florida has to offer — golf, cooking, tennis, bicycling, swimming, and occasionally being a beach bum.
Brett is responsible for developing strategic partnerships with staffing firms, RPOs, and staffing platforms. He is based out of Portland, Ore., having spent his first 6 years of PSG at our US HQ in Marina del Rey, Calif.
Brett previously worked for the world’s largest golf course marketing firm, building an extensive portfolio in both the US and Ireland.
Brett holds a BS in Journalism & Business Administration from the University of Oregon. Brett enjoys spending time with his young family, playing tennis and golf, and attending Oregon football games (Go Ducks!).
Anand Krishnan is responsible for developing the technology foundation for PSGs tech-enabled services. He and his team have built a first of a kind recruitment process outsourcing operations and enablement platform that combines the proprietary thought leadership of PSG and the best-in-class tools in the industry. PSG’s technology platform is instrumental in helping PSG create measurable value for their clients. He also manages the security, compliance, and data privacy for PSG.
Prior to PSG, Anand held senior technical leadership positions at IBM helping several fortune-500 clients. He helped deploy large scale technology solutions for his clients and built technology teams in 11 countries. He also founded multiple technology companies. Anand started dabbling with computers at the age of 12. He built a career as a technology executive, a tech entrepreneur, and a c-suite advisor for fortune 500s and growth stage companies. Anand serves on the board of multiple high impact startups.
Anand holds an Honors Degree in Engineering from Bangalore University and an MBA from Emory University’s Goizueta Business School. Anand lives in Atlanta with his wife and two sons. Anand enjoys travelling and going on long motorcycle rides. He is also still trying to figure out why he needs all those clubs in his golf bag.
Rey manages the company’s shared services teams. He is a BPO industry veteran with more than 15 years of experience leading strategic shared services functions specializing in the fields of Business Intelligence, Quality and Continuous Improvement.
Prior to PSG, Rey worked for industry giants like AXA and Telstra to support their business transformation programs, particularly taking pride in contributing to the development of the Australian telco’s contact center transformation program, which resulted in a significant NPS improvement across its network of in-house and outsourced contact centers.
Rey has a BS Degree in Economics from the University of the Philippines. Outside of work, Rey lives a colorful and demanding life first as a father of 2 energetic little boys and second as a fledgling triathlete.
Adeem Fenster is Senior Vice President of Operations at Advantage Solutions, a private-equity owned sales and marketing firm. In his current role, Adeem is responsible for leading a team of over 200 associates that recruit and deploy over 50,000 associates per year.
Prior to his current role, Adeem was a management consultant at Advantage under the guidance of the COO to operationally restructure the Talent Acquisition department to improve speed, quality, retention and cost per hire.
Adeem has held various global strategy and operations roles at Honeywell, Frontier Strategy Group and Bank of America. He began his career as an Equity Analyst in New York for Columbia Threadneedle Investments. Adeem earned his MBA with honors from Columbia University and holds a B.S. in Decision Science from Carnegie Mellon University.
Jim is one of the pioneers of offshore Business Process Outsourcing (BPO). In 2000, Jim founded eTelecare Global Solutions, one of the first offshore call center companies in the world. As President, Jim oversaw the company grow to 10,000 professionals and $200M in revenue, culminating in an IPO in 2007.
Under Jim’s leadership, eTelecare became a leading partner for companies such as American Express, AT&T, Ameriprise, and Dell and developed into one of the most respected and awarded companies in the BPO industry, making Inc. Magazine’s “Inc. 500” list twice.
Jim holds a BA from Duke University and an MBA from Stanford’s Graduate School of Business. Jim enjoys camping, waterskiing, snowboarding and spending time with family and friends.
Aaron has brought an innovative approach to numerous staffing-related businesses. Professional Staffing Group (PSG), which he started in 1996, has grown to become one of the largest staffing firms in Massachusetts; PSG staffs office support, creative, technical, human resources, healthcare and financial positions.
At PSG, Aaron pioneered the use of voice-based offshore recruiters, which led to the establishment of a PSG Global Solutions. Aaron also serves as a strong advocate for the staffing industry; he is the former Chairman of the American Staffing Association where he worked to advance the interests of staffing and recruiting firms of all sizes and across all sectors.
Aaron enjoys spending time with friends and family in southern Florida.