Leadership Insights
Leadership Insights is where our leaders share innovative ideas, industry expertise, and real-world lessons shaped by the work they do every day. Discover blogs, articles, videos, podcasts, and conversations designed to spark fresh perspectives and encourage meaningful dialogue.
August 6, 2026
Life Sciences Talent in 2026: What Enterprise Leaders Need to Know
Five workforce trends shaping life sciences hiring in 2026 - and what enterprise leaders should look for in a talent partner, from PSG Global Solutions.
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July 27, 2026
What Is Recruitment Process Outsourcing (RPO)? A Strategic Guide for Tomorrow's Hiring Challenges
How Recruitment Process Outsourcing works, when to use it, and the business impact modern RPO delivers in a rapidly changing world of work.
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July 14, 2026
Everyone Says Companies Are Abandoning AI in Hiring. They're Not.
Companies aren't abandoning AI in hiring - they're pulling it out of the final verdict. What's really happening, and what to demand from your RPO provider's AI.
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May 22, 2026
A perspective from Alec Jain, CPA CISA from recent NJBIA roundtable
Candidate fraud is the hiring risk few discuss. Takeaways from an NJBIA roundtable with Alec Jain on verifying that talent is real and qualified.
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March 4, 2026
What I'm Seeing Across Life Sciences Right Now (And Why It Matters)
After spending decades working alongside life sciences organizations, I’ve learned that real change rarely comes from one breakthrough alone.
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February 18, 2026
Hiring Agility Without the Full Outsourcing Commitment
Hiring Agility Without the Full Outsourcing Commitment explores how Modular RPO helps HR and Talent Acquisition leaders respond to hiring volatility without locking into full outsourcing.
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December 15, 2025
Our colleague Chris McCann breaks down one of the biggest questions we hear from healthcare leaders: how do we get started with AI? His answer starts with three words: start the conversation.
How healthcare leaders can start with AI in recruiting: begin small with human-in-the-loop AI like Anna and add capacity without losing control.
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November 5, 2025
What The Joint Commission's New Staffing Goal Can Teach Us About Marketing
Insights on what The Joint Commission's new staffing goal teaches us about aligning workforce strategy with quality, safety, and sustainable hiring practices in healthcare.
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October 30, 2025
Why nurse staffing is now a core accreditation standard - and how PSG can help.
The Joint Commission makes nurse staffing a core accreditation standard in 2026. What healthcare organizations must do on staffing governance.
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October 20, 2025
The Leadership Skill We Don't Talk About Enough: Storytelling
A look at why storytelling is one of the most undervalued leadership skills and how it helps leaders connect, influence, and inspire their teams more effectively.
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October 1, 2025
Their Priorities, My Mission: Building Trusted Partnerships in Healthcare That Deliver Real Impact
Insights on how approaching healthcare relationships as partnerships - not transactions - helps deliver real impact and shared success across recruiting and operational challenges.
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September 29, 2025
When Conference Season Isn't Just About Networking - It's a Leadership Moment
A perspective on how conference season becomes more than networking - it's an opportunity for leadership, learning, and building deeper connections that drive better hiring and talent outcomes.
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September 2, 2025
What Exactly Is Modular RPO (and Why Should You Care)?
What Modular RPO is, how it delivers flexible, customizable recruiting support, and why it solves hiring challenges traditional RPO models cannot.
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August 28, 2025
Designing the Story Behind the Story
Behind every campaign is a story - and design is how we bring those ideas to life.
This blog is a behind-the scenes look at how complex ideas get transformed into compelling visuals that connect.
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August 25, 2025
Working with the amazing team at PSG to bring Anna AI
Behind every great AI product launch is a bigger story: one built by listening to engineers, recruiters, sales teams, and leaders - and weaving their voices into a message the market can believe in.
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August 22, 2025
The One Big Beautiful Bill: What It Really Means for Healthcare Hiring
Big changes are coming to healthcare staffing. Here's how to prepare your workforce strategy before the One Big Beautiful Bill Act takes hold.
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August 21, 2025
Healthcare, Talent Acquisition, & The One Big Beautiful Bill: What It All Means
How healthcare talent acquisition is moving from a cost line to a strategic function that supports quality care, and what the new bill means for it.
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August 15, 2025
The Best Time to Retain an RPO Partner Is When You Least Need Them
Discover why smart HR and TA leaders explore RPO partnerships during quiet periods to proactively prepare for the next surge
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August 15, 2025
Why the Candidate Experience Matters More Than Ever
When candidates feel ignored, they don't just move on - they move away from your brand. Uncover key insights on why the candidate experience is so critical.
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August 12, 2025
Our amazing colleague, Mindy Gulledge, recently joined an incredible panel of staffing technology leaders to talk about how hiring strategies are quickly evolving.
Mindy Gulledge joins a panel of staffing technology leaders on modern recruiting, from burnout to automation, and how hiring strategies are evolving.
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August 8, 2025
Personally, I Would Never Do an Interview with AI... Until We Had This Conversation
A CHRO who said he would never interview with AI changed his mind: how AI interviews can become the best candidate experience.
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August 7, 2025
Part 2: How Staffing Firms Are Actually Using AI (Without Integrating Anything)
Learn how Staffing Firms are using Anna AI, without any integration or complex implementations.
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July 31, 2025
I Was Skeptical About AI - Especially in Staffing
From a skeptic of AI to one of its strongest champions: see how Anna AI changed his mindset on everything.
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July 25, 2025
The TA Leader's Guide to Surviving Your First 30 Days With AI
AI implementations don't have to be scary! Discover how we implemented across 4,000 recruiters globally and get expert insight for surviving your first AI integration.
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July 24, 2025
How we hired 3,000 licensed insurance agents... in 30 days.
Licensed agent hiring at scale: how PSG hired 3,000 licensed insurance agents in 30 days to meet CMS deadlines for insurance enrollment.
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July 2, 2025
I Swore Off AI Interviews - Until This Changed My Mind
Find out why Anna isn't the AI you remember, and how Anna protects the human connection instead of replacing it in the hiring process.
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May 22, 2025
Medicaid and Medicare Cuts Are Coming. Here's Why RPO Is One of the Smartest Moves a Hospital Can Make
As hospitals are bracing for major Medicare and Medicaid cuts, learn how RPO may be the lever TA leaders need to pull.
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April 30, 2024
Who Benefits Most from Offshore Recruitment Process Outsourcing?
Advance your recruitment strategy with expert offshore RPO solutions. Empower your healthcare staffing process with our superior RPO industry knowledge.
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April 16, 2024
7 Crucial Tech Integrations for Healthcare Staffing
Discover the leading technology integrations revolutionizing healthcare staffing. Learn how PSG's solutions drive efficiency and save millions.
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March 18, 2024
Securing ROI form RPO ASAP
Explore top RPO implementation strategies to revolutionize your recruitment process and see ROI as soon as possible for your team.
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February 2, 2024
Tackling the 3 Biggest Direct Sourcing Challenges in Healthcare Staffing
Tackling the 3 Biggest Direct Sourcing Challenges in Healthcare Staffing: Reluctance to change, tech integration, and navigating candidate quality and engagement
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January 5, 2024
Maximizing Efficiency & Reducing Costs: The Benefits of Credentialing Support
The Benefits of Credentialing Support include reducing turnaround time, lowering cost per hire, and hires per person.
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May 24, 2023
The Role of AI in Optimizing Remote Recruiting
Are you ready to embrace the future of remote recruiting with AI? Unlock a world of talent acquisition possibilities.
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May 24, 2023
The Power of Positive Candidate Experience in High-Volume Recruiting
Why a positive candidate experience matters in high-volume recruiting, and how technology and automation keep hiring efficient yet human-centered.
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May 24, 2023
Offshoring for a Better World: Improving ESG Scores via Inclusiveness and Diversity
How inclusive, diverse offshore recruiting teams improve ESG scores: offshoring as a commitment to a more inclusive and sustainable future.
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April 17, 2023
Contact Center Recruiting in the New World of Work
The pandemic rapidly ushered in an era of work-from-home (WFH) and, in so doing, changed the way the world will work well beyond the COVID era.
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March 10, 2023
Navigating Wild Shifts in Talent Demand? Automated Candidate Engagement Delivers!
Companies are realizing that traditional recruiting models aren't capable of handling the rapid shifts in talent supply and demand that are occurring across industries and geographies.
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March 10, 2023
Here's How to Make Your TA Strategy Recession-Proof: Talent Acquisition Strategy and Tactics
Having a robust talent acquisition (TA) strategy in place is important. The ability to attract and retain top talent is crucial to the success of any organization.
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March 09, 2023
Increase Profitability and Reduce Turnaround Time with Outsourced Healthcare Credentialing
Staffing Industry Analysts finds that the credentialing process for 67% of clinicians takes two to three weeks.
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March 04, 2023
Remote Work Benefits Job Seekers in 2023
Jobseekers know how high in demand they are and have decided that remote work is their preference. Many want to enjoy a work-life balance that isn't always possible with a two-hour commute.
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July 31, 2022
The Placement Gap between India and Philippines IT Offshore Recruiting
There's a common misconception about RPOs. Many people think because India has a $150 billion IT industry that they are the be-all and end-all for IT offshore recruiting.
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November 22, 2021
How Contact Centers Can Manage a Trifecta of Labor Shortages, Remote Work and Heightened Customer Expectations
Contact centers face labor shortages, permanent remote and hybrid work and rising customer expectations. How to manage all three at once.
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June 30, 2021
Three Healthcare Staffing Trends to Watch
Three healthcare staffing trends the pandemic set in motion that are here to stay, starting with technology and automation in sourcing and credentialing.
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March 29, 2021
PSG Global Services and Covid Clinic Partner to Staff 22 Sites Across North America
The Brief Covid Clinic is a non-profit that was formed in response to the global pandemic by a group of healthcare professionals. T
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March 18, 2021
Rapidly Deploying Healthcare Staff When Time is of the Essence
Healthcare staffing organizations have been on overdrive to meet the spike in demand for clinicians due to COVID-19 surges across the country.
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February 22, 2021
Recruiting and Hiring in the Transformed DC and Warehouse
Material Handling & Logistics New best practices have emerged in the post-COVID workplace to attract and develop warehouse staff.
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January 20, 2021
3 Lessons on Recruiting in Uncertain Times
Executives can see change as a disruptive force or as a catalyst for growth. Three recruiting lessons from uncertain times on choosing the second.
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November 16, 2020
Global Contact Center BPO Optimizes Recruiting with PSG
How a global contact center BPO cut cost per hire by $140 and grew revenue and margins by recruiting at scale with PSG Global Solutions.
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October 30, 2020
Recruiting for the Contact Center of the Future
Pivoting to meet a transformed world. For more than a decade, a push toward virtual contact centers with work-from-home (WFH) agents has been moderately successful
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October 27, 2020
How Technology Can Help in a Work-From-Home Contact Center
COVID-19 accelerated virtual and hybrid call centers. How technology helps contact centers run and staff a work-from-home operation well.
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June 02, 2020
Using Tech Solutions to Solve Your Biggest Sourcing Challenges
Sourcing's goal is to find best-fit, qualified candidates in the shortest time possible. How tech solutions help with sourcing time and who to prioritize.
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May 29, 2020
How Staffing Pros and Recruiters can Weather the Recession and Build a Solid Foundation for Re-Emergence
The U. S. is in a recession, and will remain there for at least the first half of the year, with economic growth predicted to decline a staggering 26 5% in the second quarter.
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May 22, 2020
How to Avoid the 'Bright, Shiny Object Syndrome' in HR Tech
Enterprises are spending more time, money and energy than ever before on new HR tech solutions.
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March 26, 2020
Healthcare Staffing in the Time of COVID-19
Healthcare staffing in the time of COVID-19: how the pandemic and the measures to contain it changed staffing demand for healthcare organizations.
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November 05, 2019
How Direct Sourcing Methods Can Revolutionize Your Hiring ROI
Tight talent pools, fill rates and candidate churn are pushing companies toward direct sourcing. How it can improve the ROI of contingent hiring.
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August 27, 2019
Why Deploy Contact Centers For Light Industrial Staffing Branches?
Light industrial recruiting depends on a high placement rate and low cost per hire. Why light industrial staffing branches deploy contact center screening.
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July 17, 2019
4 Services and Tools for Recruiters to Boost Placements and Margins
Your best recruiters' ability to identify exceptional talent, forge deep connections, and deliver placements is what makes them assets to your organization.
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March 12, 2019
PSG Global Solutions Celebrates 10 Year Anniversary!
PSG Global Solutions marks 10 years as the largest provider of offshore recruiting support, with revenue up 50% a year and over 1,400 employees.
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February 27, 2019
Overcoming Recruitment Challenges in Today's Competitive Hiring Environment
With unemployment at record lows and 45% of employers struggling to fill skilled positions, how recruiters can overcome today's recruitment challenges.
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August 21, 2018
Hire More Efficiently with Recruitment Automation and Offshoring
Automation is not just a method of reducing workforce, but of enabling that workforce to achieve new performance levels.
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August 15, 2018
A Staffing Firm's Guide to Preparing for the Next Recession
Staffing firms are uniquely attuned to the economy's normal boom-and-bust cycle due to their involvement in fulfilling workforce demand.
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August 07, 2018
Should You Build or Buy Offshore Recruitment Process Outsourcing?
Offshore recruiting services have evolved to the point where offshoring is the most economical way to achieve the highest results for your recruiting goals.
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August 01, 2018
Comparing The Cost of Onshore Recruiters vs Offshore Recruiters
Comparing the cost of onshore vs offshore recruiters: why 50% of companies use RPO to reduce hiring expenses, and how an offshore RPO lowers them.
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June 19, 2018
5 Common Misconceptions About Offshore Recruiting Partnerships
Five common misconceptions about offshore recruiting partnerships, and the real value offshore recruiting services bring to the recruitment funnel.
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May 01, 2018
PSG Global Solutions Recognized as a Silver Winner in 2018 Asia-Pacific Stevie® Awards
Offshore Recruiting Support Provider Earns Commendation with Prestigious Award.
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January 29, 2018
Using Data-Driven Recruitment to Lower Attrition and Boost Top Performers
Data-driven recruitment and predictive analytics find higher performing candidates and lower attrition. How PSG uses data to hire top performers.
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December 06, 2017
How PSG Is Investing In HR to Drive Performance and Ultimately Lower Your Recruiting Costs
How PSG invests in HR to ramp new recruiters faster, raise productivity per recruiter and retain talent, which lowers your recruiting costs.
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October 31, 2017
PSG Global Solutions' Monica Maralit Wins Exemplar Award at 41st PMAP Awards
PSG Global Solutions' VP of Operations Recognized for Prestigious Philippines HR Award.
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September 06, 2017
How Working with an Offshore RPO Boosts Staffing Revenue and Profits
Prepare for even more competition in the staffing industry. Staffing Industry Analysts predicts the staffing market will reach $146 6 billion in 2017.
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August 29, 2017
Why Timing Is Everything in VMS Recruiting
Making placements through VMS programs is a game of quick draw. Why speed of submission decides VMS recruiting success, and how staffing firms win it.
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July 11, 2017
Duke University Alumni Profile: Vivek Padmanabhan
Vivek Padmanabhan received his master's degree in computational mechanics at Duke in 1998
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February 09, 2017
My Boss Caught Me Sleeping At Work!
A look inside PSG's new site: how a functional and attractive workspace, including sleeping rooms for staff, lifts employee morale and performance.
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February 09, 2017
PSG Global Solutions Growth Offshore Reaches New Milestone
Founded in 2009, PSG grew to 1,000 employees as the outsourced recruiting company delivering high-volume recruitment for US staffing companies.
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February 07, 2017
SPEAKERS & TOPICS FOR VMSA LIVE 2017
VMSA Live is the fastest-growing talent conference on the planet! VMSA Live is completely interactive.
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