CASE STUDIES

PSG Global Solutions' case studies serve as a testament to the success of our tailored solutions for clients seeking to optimize their businesses.

Through our case studies, we illustrate how our customized strategies can enhance decision-making through improved visibility, cut costs, tap into the best talent, and mitigate risks.

By highlighting our past successes, we give our clients the confidence to make informed decisions and trust our expertise when it comes to managing their workforce.

Six-Figure Savings with Credentialing Support

Client Challenge

Due to an increase in demand for their specialized recruiting services in healthcare staffing a heavy workload made it challenging for the administrative teams to consistently meet SLA requirements levels amidst increasing volume of credentialing and administrative tasks.

PSG Solution

PSG ensured rapid implementation by efficiently training a team of experienced healthcare credentialing specialists to integrate seamlessly into the client's existing systems.
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RPO in Healthcare Staffing

Client Challenge

With the emergence of the global pandemic, Trustaff faced unprecedented demand — needing to scale their hiring efforts rapidly while maintaining quality amidst challenging circumstances.

PSG Solution

Utilizing a partial-cycle RPO framework and ACE (Autmoated Candidate Engagement), PSG took charge of sourcing and screening candidates, and TruStaff's in-house recruiters were able to circumvent the most time-consuming tasks of the recruiting process.
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Seeing Success in Retail RPO

Client Challenge

A $7b retailer of online pet supplies was facing hiring challenges in an increasingly seasonal market. To increase the number of qualified candidates following through with applications alongside hires per person, they enlisted the help of PSG.

PSG Solution

After a brief implementation, PSG launched an initial team of 10 RPO specialists trained to increase in-house recruiter's efficiency. Upon initial success, the client scaled the program to 30+, setting records for quality candidate volume in the coming months.
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Top 5 Healthcare Staffing Company Saves $4.4M in 2020

Client Challenge

In 2020, with unpredictable and rapid fluctuations in demand caused by the COVID pandemic, client asked PSG to flex quickly for spikes in demand and to change processes due to new policies driven by the crisis.

PSG Solution

PSG added over 80 temporary resources and worked overtime to meet fluctuating demand.
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PSG Contact Center RPO Helps Client Meet Aggressive Hiring Targets

Client Challenge

Client was looking for cost effective way to support seasonal and ongoing contact center hiring requirements, while not distracting team from higher end recruiting efforts.

PSG Solution

PSG dedicated a team of recruiters to client, and gave the client ability to flex the team up during peak hiring season.
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Recruiting Technology – ACE Reduces Cost Per Hire By 50%

Client Challenge

Plan was to grow team from eight (8) to eleven (11) recruiters.

PSG Solution

Using past performance as baseline, eight (8) ACE enabled recruiters outperformed equivalent team of eleven (11) standard recruiters.
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PSG Recruiting Coordination contributes to 12,000 additional hires while saving client nearly $2.3M

Client Challenge

Our client, a Fortune 50 company hires tens of thousands of warehouse workers annually. During the seasonal peak, it is difficult to find enough applicants to meet hiring demand.

PSG Solution

PSG team of over 100 resources engages candidates from "problem" locations at specific funnel steps, in an effort to move them forward in the recruiting process.
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PSG Recruiting Support Saves Client Over $1.4M Annually

Client Challenge

The client was looking for ways to reduce SG&A to cope with compressed margins across several divisions while also elevating the roles of its compliance resources.

PSG Solution

Client engaged PSG to manage references, application processing, employment verification, document processing and initiation of background / credit checks.
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PSG Recruiters Save Client $1.94M Annually

Client Challenge

The client had difficulty reaching target scale and profitability goals established by their leadership team. They needed full lifecycle recruiting services capable of hitting these targets.

PSG Solution

PSG recruiters managed the full candidate lifecycle for VMS recruiting and Retail staffing with activities including sourcing, screening, candidate submittal, interview preparation, offer management, onboarding and ongoing candidate management.
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PSG VMS Recruiting Solution Saves Client $2.96M Annually

Client Challenge

Client wanted to drive higher-volume, lower-complexity requisitions to lower the cost of full lifecycle recruiting resources.

PSG Solution

Program started with five (5) full time PSG recruiters focused on end client's customers where the client had a long track record of success. PSG recruiters sourced, screened and submitted candidates into VMS platforms on behalf of the client.
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PSG Screening Reduces Cost Per Hire By 31%

Client Challenge

The client was looking for ways to improve the profitability of its large national accounts by increasing internal recruiter productivity.

PSG Solution

PSG Global Solutions was engaged to support several of the client's largest accounts, using a combination of offshore candidate sourcing and screening.
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PSG Sourcing Increases Onshore Recruiter Productivity by 50%

Client Challenge

PSG's client, a top 10 staffing company, was looking to increase the productivity of their recruiters by reducing the amount of time they need to spend sourcing so they can spend more time talking to and placing candidates.

PSG Solution

The client and PSG talked through the client's sourcing process and integrated a core team of PSG sourcers into the client business process flow, including access to and usage of their ATS solution.
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